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International Returns

U.S. Exchanges & Returns

Pepper

Any purchases made on Nordstrom.com will need to be returned or exchanged directly through their website <a href="https://www.nordstrom.com/browse/customer-service/return-policy?origin=footer&amp;cm_sp=corp-_-corp_CustomerService-_-globalfooternav_retexchg">here</a>.&#xA0;More questions? <a href="https://www.wearpepper.com/pages/faq?hcUrl=%2Fen-US%2Fcontact">Drop us a line&#xA0;</a>&#x1F642;&#xA0;

Any purchases made on Nordstrom.com will need to be returned or exchanged directly through their website here. More questions? Drop us a line 🙂

Purchased from Nordstrom.com?

RETURNS & EXCHANGES

How do I know what size to get?

My Pepper bra didn't fit. What size should I try next?

How do I know when a bra fits?

SIZING & FIT

What is your U.S Exchange & Return policy? (U.S Customers Only)

What is your International Return policy? (International Customers Only)

How do I place a return or exchange request?

Can I exchange for a different style?

Can I exchange an item in my order?

Can I return or exchange an item that is Final Sale?

When can I expect my refund?

I took the tags off, can I still return it?

What’s your holiday return policy?

Can I cancel or edit my order?

Where can I access my Pepper account?

What happens if my package is lost or stolen?

Can I change my shipping address?

I'm missing an item from my order.

What if I closed my credit card for my refund?

What if I have an issue with my order?

ORDER ISSUES

Shipping Rates & Methods (International)

What countries do you ship to?

INTERNATIONAL

Shipping Rates & Methods (U.S.)

My package hasn't moved, what can I do?

Why didn't I get free shipping on my order?

Why has my order been returned to Pepper?

Why hasn't my tracking status updated?

Do you ship to PO Boxes?

SHIPPING

Which styles have the most padding?

I love Pepper! Can I make a product request?

How should I care for my Pepper items?

Where are your products manufactured?

How do I leave a product review?

What materials and fabrics do you use?

Are your products sustainable?

What are the differences between your T-Shirt Bras?

When will you restock?

Pre-orders

Does Pepper make swim?

How should I care for my swimwear?

PRODUCT

Pepper Perks

How can I get a discount?

Can I use multiple discount codes?

I forgot to use my discount code! Can I still apply it to my order?

Do you offer student discounts?

My discount code isn't working.

What should I do if my promo code is not working?

What is refer a friend?

Terms & Conditions for Sale Events

DISCOUNTS & PROMOTIONS

I love Pepper! How can we collaborate?

Why are you called Pepper?

Where is Pepper based?

BRAND

Purchased from Nordstrom.com?Updated a month ago