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Exchanges & Returns

Pepper

<div data-qa="message-text" id="isPasted"><h2 data-qa="block-kit-renderer" id="isPasted">Free US Standard Shipping Offer</h2><p data-qa="block-kit-renderer">Enjoy free standard shipping on all US orders with no minimum, from June 23, 2026 through June 28, 2026.</p></div><div data-qa="message-text"><div tabindex="0" data-qa="virtual-list-item" data-item-key="1764876891.181669"><div data-qa="message_container" data-qa-unprocessed="false" data-qa-placeholder="false"><br></div></div><p><span style="font-size: 16px;">Promotional offers are only valid during stated promotional periods and on participating products, while supplies last. Exclusions may apply.&#xA0;</span></p><p><span style="font-size: 16px;">Offers are not valid on prior purchases, taxes, shipping and handling charges, or gift cards. All standard return and exchange policies will apply, and any refunds on products that impact offer eligibility will be adjusted accordingly. Pepper reserves the right to modify or discontinue the offer at any time without notice. Other restrictions may apply.</span></p></div><h2 dir="ltr" id><br></h2><h2 dir="ltr" id="isPasted">Price Adjustment Policy</h2><p dir="ltr"><span style="text-decoration:none;">If your purchase was made within the last&#xA0;</span><span style="text-decoration:none;">72 hours</span><span style="text-decoration:none;">, we&#x2019;re happy to honor a price adjustment. Please email&#xA0;</span><span style="text-decoration:none;">pepsquad@wearpepper.com and we can help.</span></p>

Enjoy free standard shipping on all US orders with no minimum, from June 23, 2026 through June 28, 2026. Promotional offers are only valid during stated promotional periods and on participating products, while supplies last. Exclusions may apply. Off

US Free Standard Shipping Terms & Conditions

DISCOUNTS & PROMOTIONS

How do I know what size to get?

My Pepper bra didn't fit. What size should I try next?

How do I know when a bra fits?

SIZING & FIT

Return policy for US & Canada

What is your International Return policy? (International Customers Only)

How do I place a return or exchange request?

Purchased from Nordstrom.com?

Can I exchange for a different style?

Can I exchange an item in my order?

Can I return or exchange an item that is Final Sale?

When can I expect my refund?

I took the tags off, can I still return it?

RETURNS & EXCHANGES

How do instant exchanges work?

How much is charged for the authorization hold?

What if I don't send my return on time?

How long do I have to send in my return?

What if I don’t like my exchanged item?

I sent in my return, but my card was still charged!

What happens if I get a new card?

What if I want to instant exchange for a different style?

Do I pay extra shipping for instant exchanges?

Are Instant Exchanges available outside the US?

What if I want to keep both items?

What if I want to keep the original item?

What if I need to change my address?

What if I want to send both items back?

INSTANT EXCHANGE

Can I cancel or edit my order?

Where can I access my Pepper account?

What happens if my package is lost or stolen?

Can I change my shipping address?

I'm missing an item from my order.

What if I closed my credit card for my refund?

What if I have an issue with my order?

ORDER ISSUES

Shipping Rates & Methods (International)

What countries do you ship to?

INTERNATIONAL

Shipping Rates & Methods (U.S.)

My package hasn't moved. What can I do?

Why didn't I get free shipping on my order?

Why has my order been returned to Pepper?

Do you ship to PO Boxes?

SHIPPING

Which styles have the most padding?

I love Pepper! Can I make a product request?

How should I care for my Pepper items?

Where are your products manufactured?

How do I leave a product review?

What materials and fabrics do you use?

Are your products sustainable?

What are the differences between your T-Shirt Bras?

When will you restock?

Pre-orders

Does Pepper make swim?

How should I care for my swimwear?

PRODUCT

Pepper Perks

How can I get a discount?

Can I use multiple discount codes?

I forgot to use my discount code! Can I still apply it to my order?

Do you offer student discounts?

What should I do if my promo/discount code is not working?

What is refer a friend?

Sale Terms & Conditions

I love Pepper! How can we collaborate?

Why are you called Pepper?

Where is Pepper based?

BRAND

Free US Standard Shipping Offer

Price Adjustment Policy

US Free Standard Shipping Terms & ConditionsUpdated 19 hours ago

Free US Standard Shipping Offer

Price Adjustment Policy