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International Returns

U.S. Exchanges & Returns

Pepper

We&apos;re sorry there&apos;s an item missing from your order! Before emailing us, we recommend checking the following:<ul><li style="font-size: 14px;">We may have sent your items in separate packages so please check your email to see if any of your items will be arriving separately.</li><li style="font-size: 14px;">If you have an item missing from your order, please let us know within 7 days of your order being delivered and we&apos;ll do our best to make this right. To speed up the process please make sure you include your order number and details of the missing item.</li></ul>More questions? <a href="https://www.wearpepper.com/pages/faq?hcUrl=%2Fen-US%2Fcontact">Drop us a line&#xA0;</a>&#x1F642;&#xA0;

We're sorry there's an item missing from your order! Before emailing us, we recommend checking the following:
 

  
 

 *  We may have sent your items in separate packages so please check your email to see if any of your items will be arriving separately.
  
 *  If you have an item missing from your order, please let us know within 7 days of your order being delivered and we'll do our best to make this right. To speed up the process please make sure you include your order number and details of the missing item.
  
 

  
 

 More questions? [Drop us a line](mailto:pepsquad@wearpepper.com) : )

I'm missing an item from my order.

ORDER ISSUES

How do I know what size to get?

My Pepper bra didn't fit. What size should I try next?

How do I know when a bra fits?

SIZING & FIT

What is your U.S Exchange & Return policy? (U.S Customers Only)

What is your International Return policy? (International Customers Only)

How do I place a return or exchange request?

Purchased from Nordstrom.com?

Can I exchange for a different style?

Can I exchange an item in my order?

Can I return or exchange an item that is Final Sale?

When can I expect my refund?

I took the tags off, can I still return it?

What’s your holiday return policy?

RETURNS & EXCHANGES

Can I cancel or edit my order?

Where can I access my Pepper account?

What happens if my package is lost or stolen?

Can I change my shipping address?

What if I closed my credit card for my refund?

What if I have an issue with my order?

Shipping Rates & Methods (International)

What countries do you ship to?

INTERNATIONAL

Shipping Rates & Methods (U.S.)

My package hasn't moved, what can I do?

Why didn't I get free shipping on my order?

Why has my order been returned to Pepper?

Why hasn't my tracking status updated?

Do you ship to PO Boxes?

SHIPPING

Which styles have the most padding?

I love Pepper! Can I make a product request?

How should I care for my Pepper items?

Where are your products manufactured?

How do I leave a product review?

What materials and fabrics do you use?

Are your products sustainable?

What are the differences between your T-Shirt Bras?

When will you restock?

Pre-orders

Does Pepper make swim?

How should I care for my swimwear?

PRODUCT

Pepper Perks

How can I get a discount?

Can I use multiple discount codes?

I forgot to use my discount code! Can I still apply it to my order?

Do you offer student discounts?

My discount code isn't working.

What should I do if my promo code is not working?

What is refer a friend?

Terms & Conditions for Sale Events

DISCOUNTS & PROMOTIONS

I love Pepper! How can we collaborate?

Why are you called Pepper?

Where is Pepper based?

BRAND

I'm missing an item from my order.Updated 9 months ago